Be My Guest (English for the Hotel Industrry) TB
Код:
229295
Автор:
O'Hara, F.
Издательство:
Cambridge University Press
ISBN:
978-0-521-77688-2
Количество страниц:
66
Язык издания:
анг
Год издания:
2002
Обложка:
м'яка
Возраст:
Дорослі
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
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